The short summary of the last four days:
Internet out. Dark Ages. Agony.
The long summary:
Hughesnet crapped the bed again. Satellite service went out on Sunday morning. Four phone calls to various tech support gentlemen with Indian accents did not resolve the issue. Tech support says a technician is needed on site, which means a blanket charge of $125 just for the guy to show up.
However, luck would have it that Robin got information about a competing wireless Internet provider. We scheduled an installer to come out and see if we get signal from their wireless tower, and they just stopped by. I watched with no small amount of trepidation as they walked around the house with their portable testing equipment, checking out lines-of-sight and measuring signal strength.
Guy came back inside and said, “Looks good.” And lo, a shaft of light came down from the heavens and illuminated him in a saintly glow.
The long and short of it: I just prepaid for a whole year, and now we have an unrestricted wireless Internet connection that’s not interruptible by bad weather. It’s half the monthly cost of Hughesnet, gives us a half-megabit pipe for downloads and a 256k one for uploads, and comes with DSL-like low latency of ~40ms. I can download all I want without megabyte caps, their speeds actually match the advertised bitrates, and we can double our download rate by switching to their Small Business plan if we ever feel the need for more speed.
Now I’m going to make lunch for the kids, and then I’ll sit down and take great pleasure in calling Hughesnet and telling them to cancel the account and shove their “service” square up their asses. (Maybe I’ll use the dish as a target backer for my rimfire range.)
More to follow…